Hotel technology news. PMS, revenue management, distribution, guest experience and AI for hotels, every day.
Read → H1 2026 data reveals diverging performance across Asia-Pacific. Japan, Singapore, Australia and Southeast Asia posted solid TRevPAR and GOPPAR gains, but aggregate figures hide sharp market splits. What this means for your distribution strategy.
Read → Restaurant operators are ditching spreadsheets for AI systems that surface actionable insights in real time. What hotels can learn from this shift.
Read → A former hotelier exposes the silent revenue loss from after-hours calls that go unanswered. AI-assisted booking tools can close this gap without replacing your front desk team.
Read → The Canadian pension fund joins HSI in a joint venture to acquire stakes in two premium Hilton properties in Rio and São Paulo, signaling confidence in Latin America's luxury recovery.
Read → Operations directors are finding that automating climate control by occupancy isn't penny-pinching, it's clean profitability. The trick is intelligence, not sacrifice.
Read → Booking Holdings restructures its B2B strategy with Agoda's CEO at the helm. A signal that the giant is doubling down on direct partnerships with independent properties.
Read → When guests ask AI assistants to book a hotel, independent properties lose by default unless they sync rates and direct booking links across AI platforms.
Read → How to integrate generative AI into training without losing the empathy and judgment that define real hospitality service.
Read → JLL data shows luxury hotels with prestige restaurants post 6.7pp higher occupancy and 18.6% more RevPAR. 60% of luxury travelers now prioritize hotels for their culinary offering.
Read → Bilt expands its hotel distribution platform directly to travel agents with booking tools, itinerary building, and commission tracking, a distribution play that reshapes who needs the platform.
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The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.