Hotel technology news. PMS, revenue management, distribution, guest experience and AI for hotels, every day.
Read → OneJourney's SwiftPay, which automates hotel accounts payable with virtual cards and cashback, takes the Wildcard at Phocuswright Europe's Global Startup Pitch and moves on to WiT Singapore.
Read → Burt and Alex Cabañas launch a $30M fund focused on hospitality companies that move the needle on net unit margin, with $8M raised and 10 portfolio bets already placed.
Read → The UK group has deployed Canary to unify reporting, capture OTA guest data and automate messaging across all 57 properties, recovering the cost in weeks at each site.
Read → The Balinese resort has deployed Shiji's cloud POS to centralize restaurant operations and give its staff back time with guests.
Read → SiteMinder launches a Dynamic Commerce Engine that detects broken channel connections and unmapped room types across its 56,000-property platform.
Read → Three portfolio deals in Germany, England and Greece move over 1,350 rooms. The interesting bit is where the capital is landing.
Read → A Bookboost study of six million guest records shows repeat guests spend 18x more. The problem? Most hotels can't identify them in their own database.
Read → Daniel Foreman publishes a practical guide comparing commission structures, reach and features of the big online travel agencies for independent hoteliers.
Read → Terence Ronson explains how Fliggy's AI travel skill lets millions of Chinese users book hotels without opening an app. Hotels need to be discoverable by AI agents now.
Read → AI Hospitality Group wants to run full-service hotels with more tech, fewer managers and fees tied to profit growth instead of top-line revenue.
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The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.