Hotel technology news. PMS, revenue management, distribution, guest experience and AI for hotels, every day.
Read → WTTC says Europe will capture a third of global leisure travel spending in 2025, with Southern Europe leading the summer.
Read → Independent hotels can personalize guest stays using simple context like travel purpose and group type, without big platforms.
Read → Agency channel grew 11.8% in H1 2026 while commissions rose just 0.8%. Paying travel advisors on time is a smart commercial move.
Read → The latest analysis warns that OTAs, influencers and AI platforms capture the guest relationship, leaving hotels the stay alone. Integrated tech can turn that around.
Read → PMS CEOs and hotel CIOs clashed behind closed doors at HITEC over what a PMS is actually for. The argument is shifting from room management to labor and total cost of ownership.
Read → The eco-boutique retreat goes live with Shiji Daylight and Amadeus iHotelier, the first Daylight deployment in French Polynesia. A signal that eco-luxury properties are ready for modern tech.
Read → Hotel chefs are rising as key sustainability operators. Zero-waste menus and AI waste tracking cut food costs and carbon.
Read → The Ava Hotel Paso Robles opens with IRIS mobile ordering built in, showing how fresh properties can prototype revenue models faster than conversions.
Read → With 42% of hoteliers struggling with understaffing, digital tipping isn't a luxury: it's a direct answer to an immediate business problem.
Read → The luxury chain returns its 25-year-old activation with pianist Yuja Wang and DJ Charlotte de Witte, translating their personal rituals into two new curated experiences launching in August 2026.
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The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.