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Read → Events generate substantial revenue at most hotels, but underutilized or poorly sized meeting spaces erode profitability. Technology lets you measure, anticipate, and optimize every square meter.
Read → The integration between Innspire's guest platform and Toast POS enables branded in-room and poolside ordering. A practical move that bridges the gap between guest experience and operational reality.
Read → A 20-year analysis reveals that forward planning cuts crisis recovery from 24 to 10 months. Meanwhile, travelers rank fitness as a decisive amenity, and hotels are now receiving bookings from non-human guests.
Read → Five new signings and a LINE Mini App show how legacy chains are using mobile to lock in Asia's most connected markets.
Read → The obsession with going digital doesn't eliminate the plastic card. Why hotels that keep both options actually solve real friction that mobile keys still can't cover.
Read → Independent hotels can personalize guest stays using simple context like travel purpose and group type, without big platforms.
Read → PMS CEOs and hotel CIOs clashed behind closed doors at HITEC over what a PMS is actually for. The argument is shifting from room management to labor and total cost of ownership.
Read → The eco-boutique retreat goes live with Shiji Daylight and Amadeus iHotelier, the first Daylight deployment in French Polynesia. A signal that eco-luxury properties are ready for modern tech.
Read → Hotel chefs are rising as key sustainability operators. Zero-waste menus and AI waste tracking cut food costs and carbon.
Read → The Ava Hotel Paso Robles opens with IRIS mobile ordering built in, showing how fresh properties can prototype revenue models faster than conversions.
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The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.