Hotel Technology
A hotel's technology stack is now as strategic as its location.
A hotel's technology stack is now as strategic as its location.
Read → Cloudbeds launches Insights, a new reporting and data layer that gives hotels real-time, granular access to performance metrics across the enterprise.
Read → Guests are bypassing Google to find hotels. Debbie Miller explains why hoteliers must rethink their marketing and distribution strategy.
Read → Newbury Guest House, a Boston brownstone, outpaces chain competitors in occupancy and guest satisfaction after implementing Roommaster PMS. A lesson for independents.
Read → Martin Cowen explores how biometrics, digital identity and AI orchestrated in real time will transform the end-to-end traveler experience.
Read → Experts from the sector gave their tips on how to adapt to the hotel landscape of 2026: from AI in operations to design that works.
Read → Pennsylvania's House Bill 1286 requires hotel and short-term rental staff to complete human trafficking awareness training every two years, with compliance tracking for online booking platforms.
Read → Kennedy Training Network brings back its certification program for front desk staff with remote and on-site options. A reminder that technology doesn't replace training in human skills.
Read → Sunborn London GM Francisco Ventura cut check-in from 8 to 1 minute by moving registration and payments to pre-arrival. Staff now focus on real guest interactions.
Read → Alexa MGMT adopts Mews PMS across six Texas boutique hotels to centralize operations, automate payments, and build a scalable tech foundation for portfolio growth.
Read → Surging luxury supply in the Nordics and falling ADRs in Riyadh suggest the strategy may be overshooting demand.
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