Hotel Technology
A hotel's technology stack is now as strategic as its location.
A hotel's technology stack is now as strategic as its location.
Read → IHG's beta AI conversational search lets guests describe travel needs in natural language across 7,000+ properties, with agentic booking coming next.
Read → How a historic Boston brownstone used roommaster’s cloud PMS, direct booking engine, and AI revenue management to outshine chain competitors.
Read → Mobile Communications America combines SSaaS and SecurePlan to help hotels outsource mobile signal management as carriers shift indoor coverage.
Read → The Glasgow Marriott deployed IRIS Mobile Ordering and Digital Guest Directory and saw a 24% revenue lift and 23% order volume increase. 80% of orders are now digital.
Read → An article in Hospitality Net challenges the obsession with total integration, proposing to integrate only what removes friction and preserve what creates meaning.
Read → Sercotel and Seidor launch OpenStay Lab: nine hotels become real-world testbeds for hotel tech.
Read → Zenzap is a mobile-first work chat app for multi-location hospitality businesses, with location-based groups and one-click offboarding.
Read → A year after joining Marriott, CitizenM sees real distribution gains. The big question: can Marriott scale the brand beyond its original backer?
Read → As Labour takes power in the UK, ABTA is making clear demands on regulations affecting hotels and travel platforms. The industry's lobbying muscle matters.
Read → Hospitality Net warns individually branded hotels against Google's AI Max due to irrelevant keyword matching and traffic going to competitors.
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