Hotel Technology
A hotel's technology stack is now as strategic as its location.
A hotel's technology stack is now as strategic as its location.
Read → Vacatia has unified its stack on Cloudbeds and its API to scale faster, cut fragmentation and lay the ground for AI-powered hospitality.
Read → Stayntouch completes the PMS migration of Imperial London Hotels, including the 1,379-room Royal National, the largest hotel in Western Europe.
Read → Amadeus' Javier Campo says attribute-based selling can close hotels' ancillary revenue gap with airlines, but only if PMS, CRS and CRM finally speak the same language.
Read → Agentic AI lands in hotel operations and distribution, while Uber flirts with hotels and WhatsApp becomes a PMS channel. The buyer's angle, in one brief.
Read → Ireckonu warns that fragmented data leaves up to 20% of guests out of reach. The real opportunity is rethinking how hotel tech sells itself.
Read → The UK group has deployed Canary to unify reporting, capture OTA guest data and automate messaging across all 57 properties, recovering the cost in weeks at each site.
Read → The Balinese resort has deployed Shiji's cloud POS to centralize restaurant operations and give its staff back time with guests.
Read → SiteMinder launches a Dynamic Commerce Engine that detects broken channel connections and unmapped room types across its 56,000-property platform.
Read → A Bookboost study of six million guest records shows repeat guests spend 18x more. The problem? Most hotels can't identify them in their own database.
Read → The OTA research session that pushed travellers to your direct booking is collapsing. Google's AI Mode compresses it into a single answer, and that changes how hotels win the click.
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