Hotel technology news. PMS, revenue management, distribution, guest experience and AI for hotels, every day.
Read → Pennsylvania's House Bill 1286 requires hotel and short-term rental staff to complete human trafficking awareness training every two years, with compliance tracking for online booking platforms.
Read → Kennedy Training Network brings back its certification program for front desk staff with remote and on-site options. A reminder that technology doesn't replace training in human skills.
Read → Analysis of pricing, supply and demand across 16 host cities reveals key strategies for hotels ahead of 2030.
Read → Sunborn London GM Francisco Ventura cut check-in from 8 to 1 minute by moving registration and payments to pre-arrival. Staff now focus on real guest interactions.
Read → A new cost framework argues hoteliers should route tasks between cheap open-weight and premium closed models based on unit economics, not vendor loyalty.
Read → APAC hotel investment jumps 54% to $6.8B, while wholesalers shrug off AI and zero-click search challenges hotels.
Read → Winnow appoints two hotel group CEOs to a new Advisory Board to help scale its AI food waste platform globally, targeting over $1 billion in prevented food waste.
Read → Alexa MGMT adopts Mews PMS across six Texas boutique hotels to centralize operations, automate payments, and build a scalable tech foundation for portfolio growth.
Read → Surging luxury supply in the Nordics and falling ADRs in Riyadh suggest the strategy may be overshooting demand.
Read → JLL data shows APAC hotel transaction volumes surged 54% to $6.8bn in H1 2026, led by Japan, China and Australia, with full-year forecast up 15-20%.
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The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.