Hotel technology news. PMS, revenue management, distribution, guest experience and AI for hotels, every day.
Read → Pertlink applies McKinsey's energy outlook to hotels and proposes tracking AI token costs alongside utility costs per occupied room.
Read → Ultra-high-net-worth guests are prioritizing privacy, forcing luxury hotels to rethink data retention and bet on exclusive-use villas and private residences.
Read → A Mews survey of 3,250 travelers shows 89% prefer AI working in the background alongside staff. A clear signal for hotel tech strategy.
Read → The business travel giant frames AI risk around the trust it sells to corporate clients, a playbook hotels should copy before deploying their own models.
Read → The French budget chain moved its entire portfolio to Apaleo's API-first PMS in five months. 738 hours of staff time recovered in a single month.
Read → A Booking exec says no hotel relies on one platform. HOTREC data shows Booking controls around 70% of European OTA bookings. The gap matters.
Read → Stayntouch connects its PMS with Staklio to automate bookings, revenue sharing and settlements for condo hotels with individually owned units.
Read → Bain warns that AI referral traffic and agentic booking tools are shifting the customer journey away from direct channels. Hotels that adapt their content, pricing and personalization will capture the demand.
Read → The AI Hospitality Alliance publishes a five-pillar governance framework so any hotel can adopt AI without flying blind.
Read → Vizergy traces the content bottleneck back to the marketing department itself and asks hotels to rethink workflow and tech before buying another channel.
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The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.