Inn-Flow Bets on Sales Muscle to Crack the Hotel Ops Market
Read → The AI-enabled accounting and labor platform names a 20-year SaaS veteran as SVP of Sales. A smart move, but the real test is whether it can convince hoteliers to rethink their tech stack.
FCS Solutions: one operations platform for the most complex hotels
Read → European hotels cannot fill one in ten roles. A hospitality technology company that has spent decades inside hotel operations argues the fix is not more headcount, but one operational layer that ties every guest request to the work behind it.
BirchStreet's AI AP solution cuts manual invoice work by 95%
Read → BirchStreet Smart AP automates the full accounts payable cycle with AI-driven matching and touchless invoicing. For hotel operators drowning in invoice processing, this is a real productivity gain.
AI search is reshaping hotel distribution strategy
Read → As travelers increasingly rely on AI assistants for trip planning, hotels must rethink how they appear and compete in this new search environment.
Wyndham Garden Phuket unifies F&B with Shiji's cloud POS
Read → The resort deploys Infrasys across three dining outlets, centralizing menu and payments in one platform.
30% of hotel calls go unanswered. That's money walking out the door.
Read → A missed call isn't just bad customer service. It's a booking that never happens. Canary Technologies puts numbers on a problem most hoteliers ignore.
Build Your Reputation Once, Let AI Find You Forever
Read → A hotel finance coach spent a decade publishing content. Now an AI recommends him to strangers he's never met. What your team can learn from this about being discoverable.
Google buys Spirit Airlines data for $10M
Read → Google wins an auction to access Spirit Airlines' operational history. A price that might look steep until you realize what's inside the deal.
Stars or numbers: which rating format drives more bookings
Read → New research reveals how rating format influences reservation decisions. Hotel managers ignoring this detail are leaving conversion on the table across all distribution channels.
Google Buys Spirit's Data for $10M: Why Tech Giants Win Data Auctions
Read → Google's acquisition of Spirit Airlines' data for $10 million shows how AI is reshaping M&A in travel. A bargain price signals where the real value lies, and it's not where hoteliers might think.