Hotel technology news. PMS, revenue management, distribution, guest experience and AI for hotels, every day.
Read → Two platforms merge to give independent hotels a real alternative to OTAs: real-time sync, frictionless checkout, and full customer control.
Read → The hotel chain extends its partnership with Timeshifter, offering all guests at 242 properties free access to circadian science tools. A smart move in the race to own the recovery narrative.
Read → The email address a guest hands you during their stay is yours to keep. The one from an OTA comes with invisible strings attached.
Read → The software doesn't fail. Projects fail because the wrong people make configuration decisions, and the right people are too busy to learn the system.
Read → Hilton's new wellness concept for Signia combines AI bodywork, infrared therapy and smart concierge. The move signals something important: premium wellness is becoming a distributed, data-driven operation.
Read → Paper directories and clunky apps are yesterday's news. A QR-based digital directory cuts front desk workload and opens real revenue streams. Here's what actually works.
Read → Multi-property hotel groups face a dilemma: impose uniform systems and lose local efficiency, or grant full autonomy and sacrifice portfolio visibility. The answer is a smarter middle ground.
Read → Predicting which AI will matter is a waste of time. What counts is having a PMS flexible enough to adopt whatever comes next.
Read → International Airlines Group continues its share repurchase programme with another €500 million tranche, signalling confidence in the airline group's recovery and cash generation post-pandemic.
Read → Indian Hotels Company Ltd. and Oriental Hotels Ltd. have approved a merger plan targeting FY2028 completion. A consolidation move that reshapes India's hotel landscape and signals where big chains are placing their bets.
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The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.