Hotel technology news. PMS, revenue management, distribution, guest experience and AI for hotels, every day.
Read → An opinion piece on Hospitality Net puts the bill where few look: fragmented workflows, manual steps and disconnected data that eat up staff time and guest service.
Read → Cloudbeds lanza RMS sobre datos unificados, Fliggy mete reservas por IA en los móviles chinos y Dormakaba compra Alliants: el software hotelero se come el hardware.
Read → MEININGER Hotels quizzed ChatGPT, Claude, Gemini, Copilot and Perplexity on 200 destinations. Heidelberg topped Germany and Rome led Europe, both with 94.4 out of 100.
Read → A Create Consulting China report reveals that AI is already shaping how Chinese tourists pick destinations, and most destinations are not ready for it.
Read → European hotels are losing up to 30% of free direct booking clicks since Google's DMA changes, while first-party guest data stays a promise for many. The Broadmoor shows another way.
Read → Highgate debuts in Greece with the purchase of the 191-room Zafolia Hotel Athens through its Alcyon Hospitality Europe fund, with a full renovation on the way.
Read → Hotel AI needs a map of rooms, staff and SOPs before it can optimize anything. That map is an ontology, and without it your AI is guessing.
Read → Seven Fat Badger Group hotels in Yorkshire rejoin BWH Hotels GB under BW Premier Collection, keeping their identity while gaining global distribution and revenue support.
Read → Royal Orchid Metropole in Mysore and Hoysala Village in Hassan show how living local ritual shapes guest experience that no amenity can match.
Read → A guest asking for something is the easy part. FCS1 IRGS, the new guest-facing module of FCS1, is built for the hard part: getting each request to the team that fulfils it, and tracking it until it closes.
The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.
Hotel Tech News is an independent digest. It is not the official site of any brand mentioned. Content is editorial and curated, and may contain errors. Verify anything important with the original source. This is not financial, legal or investment advice. Some links or blocks may be sponsored or affiliate. Trademarks belong to their owners. You can unsubscribe at any time with one click, and you can request access or deletion of your data at hoteltech.news/contact.
The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.