Hotel technology news. PMS, revenue management, distribution, guest experience and AI for hotels, every day.
Read → A new h2c study finds AI adoption is widespread in hotel chains, yet most deployments stay tactical instead of enterprise-wide. The opportunity is in the integration layer.
Read → Twilio's 2026 APAC research reveals that 7 in 10 consumers drop AI interactions when the assistant loses context. The fix: a governed Guest Memory Layer.
Read → A benchmark of 200+ security leaders puts AI as the top friction point for hotel CISOs in 2026, with budgets edging up and governance moving into the core of the role.
Read → A survey of 6,000 travelers and 500 hoteliers shows the on-trip experience is where personalization promises break. AI and connected data are the fix.
Read → Hapi launches a solution to consolidate guest profiles across hotel systems, reducing guesswork in service delivery.
Read → Traka showcased its intelligent asset management systems at the Independent Hotel Show, aimed at helping hotel operators gain tighter control over keys and equipment across their properties.
Read → DoorDash has overhauled its restaurant operating system to tie together customer data from all ordering channels, aiming to lift sales and repeat visits. Hotels should take note.
Read → AI in hotels is advancing where nobody looks: standard connectivity, a single guest identity and clean data. The stack is tidying itself up from the inside.
Read → Mews launches native Guest Messaging and Automations, consolidating multi-channel chats into one thread and using AI to resolve 80% of routine queries.
Read → Renta 4 joins Westmont and Grupo Lar to invest €350M in 12 limited-service hotels across Spain. First stop: Málaga. What it means for hotel tech buyers.
The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.
Hotel Tech News is an independent digest. It is not the official site of any brand mentioned. Content is editorial and curated, and may contain errors. Verify anything important with the original source. This is not financial, legal or investment advice. Some links or blocks may be sponsored or affiliate. Trademarks belong to their owners. You can unsubscribe at any time with one click, and you can request access or deletion of your data at hoteltech.news/contact.
The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.