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Read → A benchmark of 200+ security leaders puts AI as the top friction point for hotel CISOs in 2026, with budgets edging up and governance moving into the core of the role.
Read → Hapi launches a solution to consolidate guest profiles across hotel systems, reducing guesswork in service delivery.
Read → Traka showcased its intelligent asset management systems at the Independent Hotel Show, aimed at helping hotel operators gain tighter control over keys and equipment across their properties.
Read → DoorDash has overhauled its restaurant operating system to tie together customer data from all ordering channels, aiming to lift sales and repeat visits. Hotels should take note.
Read → AI in hotels is advancing where nobody looks: standard connectivity, a single guest identity and clean data. The stack is tidying itself up from the inside.
Read → Aven Hospitality and HTS roll out Cancel for Any Reason in the booking engine. HTS data says 62% of travelers would add it at checkout.
Read → Stayntouch expands its partnership with InnVest Hotels and deploys its Digital Registration Card in six Canadian properties, replacing paper forms with a tablet-based workflow at arrival.
Read → Changing PMS is not installing software, it is mapping how your hotel actually works. The guide everyone ignores until cutover day.
Read → The Westin Kierland Resort & Spa now handles more than 60% of its room service orders through IRIS Mobile Dining, a shift that shows how guests want to order F&B from their phone.
Read → BLLA has unveiled the full program for BHOC 2026, a small-format owner conference on October 19-20 in Westlake Village, California, built around differentiation, guest experience and revenue strategy for independent hotels.
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The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.