Stayntouch takes digital check-in to six InnVest hotels in Canada

Stayntouch and InnVest Hotels have widened their existing partnership. According to the announcement published on Hospitality Net, the PMS provider will deploy its Digital Registration Card across six InnVest properties in Canada. The goal is straightforward: swap the paper form guests fill out at the desk for a tablet-assisted digital workflow that cuts manual data entry and speeds up arrival.

It is a small move on paper, but it says a lot about where check-in is heading. The registration card is one of those tiny friction points that hoteliers tend to ignore until they see the queue at 3pm on a Friday. Moving it to a tablet does not just save a few keystrokes. It also means guest data lands in the PMS clean, legible and ready for the rest of the stay.

My reading: this is the unglamorous side of hotel tech that actually pays off. Nobody is going to write a case study about a digital registration form. And yet, every minute shaved off the front desk is a minute the team can spend on the guest in front of them. For InnVest, six properties is a sensible pilot scale, big enough to test, small enough to adjust.