hoteltech.news September 30, 2026
Investment & M&A1 min read

Instinct says over half its transactions are travel

Voice reading · ~2 min

Instinct's founder has confirmed something I have suspected for a while. According to TechCrunch, more than half of all transactions on the platform are now travel related, and the company is growing about 10% day over day, with transaction volume climbing at a similar pace.

Read that again. A general purpose transactions platform discovers that its strongest vertical is travel. Not retail, not subscriptions, not creator payouts. Travel. That says a lot about where real money movement is happening, and it says even more about where founders should be pointing their pitch decks.

The hotel tech angle is obvious. Booking flows, deposits, no-show fees, split payments between OTA and property, group deposits, F&B tabs charged to a room. Those are messy, high frequency, cross border transactions, and hoteliers hate messy. If Instinct is winning travel volume this fast, the payment layer underneath hotels is where startup attention should go next, and where investors are already looking.

My read: stop chasing the hotelier as your first customer. Go get the fund. The next great travel tech company will not be sold to a GM at a breakfast meeting, it will be sold to a VC who understands why travel payments are an underpriced wedge.

Quick questions

What did the Instinct founder say about travel transactions?
The founder said more than 50% of all transactions on Instinct's platform are travel related, and the platform is growing around 10% per day with transaction volume rising at a similar rate.
Why does Instinct's travel volume matter for hotel tech startups?
It shows travel is the strongest money movement vertical on a general platform, which signals to founders and investors that hotel payments are an underpriced opportunity worth building for.
What kind of travel payments does a platform like Instinct handle?
Booking deposits, no-show fees, split payments between OTA and property, group deposits and F&B tabs charged to a room are the messy, high frequency flows that fit Instinct's model.
Should travel tech founders focus on investors or hoteliers first?
Based on Instinct's growth and the way travel volume is concentrating on payment layers, my read is founders should pitch investors first and let funded infrastructure pull hoteliers in.
Is Instinct a hotel tech company or a general payments platform?
Instinct is a general transactions platform, but travel now drives over half of its volume, which makes it de facto a travel payments story for anyone watching hotel tech.

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