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Read → Zenzap is a mobile-first work chat app for multi-location hospitality businesses, with location-based groups and one-click offboarding.
Read → A year after joining Marriott, CitizenM sees real distribution gains. The big question: can Marriott scale the brand beyond its original backer?
Read → As Labour takes power in the UK, ABTA is making clear demands on regulations affecting hotels and travel platforms. The industry's lobbying muscle matters.
Read → Hospitality Net warns individually branded hotels against Google's AI Max due to irrelevant keyword matching and traffic going to competitors.
Read → Cloudbeds launches Insights, a new reporting and data layer that gives hotels real-time, granular access to performance metrics across the enterprise.
Read → Guests are bypassing Google to find hotels. Debbie Miller explains why hoteliers must rethink their marketing and distribution strategy.
Read → Newbury Guest House, a Boston brownstone, outpaces chain competitors in occupancy and guest satisfaction after implementing Roommaster PMS. A lesson for independents.
Read → Martin Cowen explores how biometrics, digital identity and AI orchestrated in real time will transform the end-to-end traveler experience.
Read → Experts from the sector gave their tips on how to adapt to the hotel landscape of 2026: from AI in operations to design that works.
Read → Pennsylvania's House Bill 1286 requires hotel and short-term rental staff to complete human trafficking awareness training every two years, with compliance tracking for online booking platforms.
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The daily brief
PMS, revenue, distribution, AI and travel tech startups. One sharp email a day. Free.
The brief hoteliers who buy technology read every morning.